Remote IT setup for creative studios anywhere in the US.
You do not need to be in Los Angeles. We review and configure your network, storage, access and backups remotely, guide a person on your side for anything physical and leave you with a written record of how it works.
Quick answer
We set up and support small creative studios anywhere in the United States remotely. A real person on our team reviews your network, storage settings, accounts and backups over a screen share, configures them through admin accounts you create and can remove, and guides someone on your side for anything physical.
What studios outside Los Angeles ask us.
- 01
Can this really be done over a screen share
Much of it can: reviewing settings, configuring storage and accounts, setting up backups and remote access, and testing playback. The physical parts, such as cabling and installing a rack, are the exception.
- 02
Who handles the physical work
Someone on your side does, with us on the call. We specify what to buy, you buy it in your name, and we guide the installation step by step.
- 03
What do you need access to
Admin accounts on the equipment we are asked to configure, created in your name, with multi-factor sign in where available. The next section lists them.
- 04
What happens when something breaks later
The setup is documented, and a person from our team can look at it remotely. A failed disk or a broken cable still needs someone local to swap it.
How it works
From first message to written record.
- 01
You plug us in
Use the form below, and say what you edit in, where the media lives and what is going wrong.
- 02
A person replies
A real person on our team replies within one business day and arranges a short call.
- 03
We look from a distance
On a screen share we review the network, the storage settings, the accounts and the backups. You see what we see.
- 04
You get a written list
The list says what we found, in the order we would fix it. You choose what we do.
- 05
We configure and document
We do the configuration remotely through accounts you create, and guide someone on your side with the physical steps. You keep the notes on how it works.
What we need access to
Only what the job needs.
We ask you to create separate accounts for us so you can see what we do and switch them off when the work ends. We do not need your personal passwords.
Network
Router and firewall admin
To review settings and set up remote access. A separate admin account in your name, with multi-factor sign in if the device supports it.
- Read first, change by agreement
Storage
NAS or cloud storage admin
To set up shares, permissions, snapshots and backups, and to test performance.
- Named account for us
- Removed at the end
Accounts
Cloud and review tools
To configure sharing, roles and expiry on the services you already use.
- Role-based access, not a shared login
Machines
A screen share on a workstation
To test your editing app against the storage and the connection, in a session you can watch and end.
- Agreed with you before each session
Security expectations
What you can expect from us.
Accounts in your name
Equipment and services are bought and registered by you. We hold no accounts that you cannot reach.
Separate, removable access
We use named accounts with multi-factor sign in where possible, and you can disable them at any time.
Passwords stay in a manager
Shared credentials go through a password manager, not chat or email.
A written record
What was changed, when and why, so you or another IT person can pick it up.
Tools
Whatever you already use.
We use general tools and work with what you pay for already.
Screen sharing
A call and a screen share, so you see what we see.
Password manager sharing
For the credentials that must be shared, kept out of chat.
VPN or managed access
To reach your storage and machines securely when needed.
Cloud storage and review tools
The consoles of the services you already use.
Admin pages of your NAS and router
The management pages of the equipment you own.
Your editing app
To test the setup on a real project.
In Los Angeles
On-site work is available in the Los Angeles area.
Cabling, racks, switches and hands-on drive work are done in person here. Studios elsewhere handle the physical side with our guidance.
Questions people ask
Do you work with studios outside California?
Yes. Remote setup is available anywhere in the United States. Our on-site work is in Los Angeles.
What can you not do remotely?
Anything physical: running cable, installing a rack, swapping a failed drive, moving equipment. We guide someone on your side through it, and for larger work we help you find local help.
Is it safe to give you access?
You create separate accounts for us, in your name, and can watch or disable them. We prefer multi-factor sign in and keep shared credentials in a password manager.
How do we pay for equipment?
You buy it in your name from a supplier you choose, working from a list we write.
What time zones do you cover?
We are in Los Angeles. A real person replies within one business day, and we agree call times that suit both sides.
Plug us in. Tell us what your studio runs on.
Tell us what you see on screen. A person on our production consulting team reads it and replies, usually with the first thing to check.
Keep reading
Remote editing, shared storage, backups, security and onboarding for studios of about 2 to 25 people.
Proxy workflows, remote access and review so editors can work away from the studio.
How editors reach studio storage and machines securely, and where a VPN helps and where it does not.
Shared storage, access and backups for groups of freelance editors working as one team.
How we handle client footage.
Remote post-production is now the norm, not the exception. The right combination of tools and infrastructure keeps distributed teams productive without compromising security.
Describe your studio and we will take it from there.
A real person on our team reads every request and replies within one business day.