Legal

Privacy Policy

Last updated: January 2025

1. Who We Are

Clouds Agency is a full-service creative agency based in Los Angeles, California. We operate the website cloudsagency.co. For any privacy-related questions, contact us at contact@cloudsagency.co.

2. Information We Collect

We collect only the information necessary to respond to your inquiries and improve our website:

  • Contact form submissions: your name, email address, and message content when you reach out to us.
  • Usage data: anonymous information about how visitors navigate our site, collected through Vercel Analytics. This data is aggregated and does not identify individual users.
  • Cookies: we use essential cookies to operate the site and, where applicable, analytics cookies to understand traffic patterns. No advertising or tracking cookies are used.

3. How We Use Your Information

Information you provide is used solely to:

  • Respond to your inquiries and project requests.
  • Send information you have requested about our services.
  • Improve the content and performance of our website.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

Our website is hosted on Vercel. By visiting this site, your request passes through Vercel's infrastructure. Vercel may log basic request metadata (IP address, browser type, time of visit) for security and operational purposes. Vercel's privacy policy is available at vercel.com/legal/privacy-policy.

We may also embed third-party content such as YouTube or Vimeo videos on portfolio pages. These embeds may set cookies from their respective platforms when you interact with them.

5. Data Retention

Contact form submissions are retained only as long as necessary to respond to your request. Analytics data is aggregated and anonymized; it is not linked to personally identifiable information.

6. Your Rights

Depending on your location, you may have the right to:

  • Request a copy of the personal data we hold about you.
  • Ask us to correct inaccurate data.
  • Request deletion of your personal data.
  • Opt out of any communications from us at any time.

To exercise any of these rights, email contact@cloudsagency.co with the subject line “Privacy Request.”

7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the most recent changes were made. Continued use of the site after updates constitutes acceptance of the revised policy.

8. Contact

If you have questions about this Privacy Policy, contact us at:

Clouds Agency

Los Angeles, California

contact@cloudsagency.co