IT support for video editing studios.

Two editors on one project, an assistant at home and a shelf of drives that nobody has counted. We set up the storage, the remote access and the backups so the edit is the only thing that needs your attention.

Quick answer

Small video editing studios tend to hit the same three problems: footage spread across loose drives, remote editors who cannot reach the media, and backups nobody has tested. We set up shared storage, remote editing and backups for teams of about 2 to 25, on site in Los Angeles or remotely in the US.

What goes wrong in a small edit shop.

  1. 01

    Two editors, one project, no rules

    Each editing app handles shared projects differently. Premiere Pro Productions locks a project while someone has it open, Resolve can use a shared project database, and Avid locks individual bins. Without a plan, people overwrite each other or work in copies that drift apart.

  2. 02

    The timeline stutters only on shared storage

    The same clip plays fine from a local drive and drops frames from the network. The cause is usually the link, the protocol settings or too many streams on one connection, not the editing app. Our playback troubleshooter walks through the likely causes.

  3. 03

    The assistant at home needs the media

    Uploading full resolution footage over a home or studio connection is slow. Arithmetic helps: 100 GB at 20 Mbps upload is about eleven hours. Proxies, or editing against the studio storage through a remote session, avoid moving the originals.

  4. 04

    Every move breaks the links

    Footage copied to a new drive shows up as offline media because the path changed. A consistent folder structure and a single place for media prevent most relinking afternoons.

  5. 05

    Nobody has restored from the backup

    A second drive that sits on the same desk, or a cloud job that quietly stopped, is not a backup you can rely on. The only proof is restoring a project and opening it.

What we set up

For a video editing studio.

  • Shared storage sized to your footage

    We work out capacity from your cameras, codecs and how many projects stay active, then choose a NAS and a wired network that can serve the editors you have. Details are on the shared storage page.

  • Remote editing that fits your connection

    A proxy workflow for editors who cut on their own machines, or remote access to a studio workstation for work that needs the full media. We test with your editing app and your actual upload speed before recommending one.

  • Backups with a restore test

    A second copy on different storage, a third copy off site, and a restore of a real project so you know it opens. We write down who gets the alert when something fails.

  • Accounts and onboarding

    Named accounts instead of a shared login, access by project, and a short checklist for adding a freelance editor and for removing one when the job ends.

Before you hire anyone

What to ask any IT provider.

Ask us the same questions. A good answer is specific and can be checked.

Which editing app and version will you test against?

Yours, by name. Shared project behavior changes between apps and versions, so a provider who has not asked is guessing.

How will you size the storage?

From your codecs, hours of footage and active projects, with room to grow. A round number with no working shown is a warning.

What happens when a drive fails, and who is told?

A named person gets the alert, the array keeps running in a degraded state, and there is a written replacement procedure.

Who owns the hardware and the admin accounts at the end?

You do. The equipment is bought in your name and you hold the admin logins.

Can you show me a restore, not a backup report?

Yes. They open a project from the backup copy in front of you.

Questions people ask

How many editors can share one NAS?

It depends on the codecs, the number of simultaneous streams, the network link and the storage itself, so there is no honest single number. We size it from your actual footage and test before you rely on it.

Do we need a NAS, or are fast external drives enough?

External drives are fine for one editor on one project. Once two people need the same media, or someone works remotely, shared storage saves more time than it costs. The shared storage page compares the options.

Premiere Pro, Resolve or Avid: does it matter to you?

It matters to the setup. Each handles shared projects, proxies and locking differently, and vendors change what they support. We check the current documentation for your version before recommending storage or a workflow.

Can one of our editors work from another city?

Yes. We set up a proxy workflow or remote access, and cover the security side, such as multi-factor sign in. We can do the remote setup from Los Angeles for a studio anywhere in the US.

What if we already have a NAS that is slow?

Then we start with a review, often remotely. The cause is frequently the network, a setting or a single cable rather than the NAS itself, and you get a written list in the order we would fix it.

Plug us in. Tell us what your studio runs on.

Tell us what you see on screen. A person on our production consulting team reads it and replies, usually with the first thing to check.

Error messages, what changed recently, how many people are affected. A few words is enough.

We reply from a person, not a bot. No mailing list.

Describe your studio and we will take it from there.

A real person on our team reads every request and replies within one business day.